Getting Started Agenda with AirWatch

Overview of available functionality

  • Which operating systems can be managed
  • Main functionality explanation for Mobile Device Management (MDM), Mobile Application Management (MAM), Mobile Content Management (MCM), Mobile Email Management (MEM)
  • Layout of SaaS and on-premise components and security discussion

Basic Setup

  • Logon as administrator to AirWatch Console
  • Logon to AirWatch ASK Knowledge Base
  • Configuration of Apple APNs certificate
  • Basic setup for iOS, Android and Windows Phone 8 Agent
  • Review of Privacy Policy

Active Directory Integration and User Creation

  • Installation of AirWatch Cloud Connector (ACC) on customers server
  • Configuration of Directory Services
  • Import of AD users and user groups for device enrollment
  • Import of AD administrators group for device management

Enrollment of Devices

  • iOS device enrollment
  • Android device enrollment
  • Windows Phone 8 enrollment

Best Practice Configuration of Policies and Profiles

  • Passcode policy for all platforms
  • Exchange e-mail policy for all platforms
  • Wifi profile creation (optional)
  • VPN profile creation (optional)
  • Overview of MDM functionality for ServiceDesk personal (How to handle lost/stolen devices)
  • Creation of conditions based policy

Mobile Application Management

  • Distribution of public apps to all platforms
  • App catalog for all platforms
  • App reporting 

Mobile Content Management

  • Installation of AirWatch Secure Content Locker (SCL) on all platforms
  • Distribution of Content via AirWatch repository
  • Best practices for security and Data Loss Prevention (DLP)
  • Explanation of integration options with local UNC shares and on-premise Sharepoint via AirWatch Mobile Access Gateway (MAG)

Questions and Bookings

For any questions and booking requests, please CONTACT US.

 

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