Video: Palvelupyynnöt eri kanavista Zendeskiin

Monikanavaisena asiakaspalveluratkaisuna Zendesk tukee kaikkia käytetyimpiä asiakaspalvelukanavia. Näin saadaan kaikki kommunikaatio asiakkaiden kanssa tiketteinä Zendeskin tiketöintijärjestelmään talteen ja hallittavaksi.

Video: Certificate based SSO on mobile devices to Office 365 apps with VMware Workspace ONE

Users do not require to type user names or passwords to gain access to Microsoft Office 365 apps, including Outlook and VMware Boxer mail clients.

AirWatch REST API integration: Aerion Zendesk-to-AirWatch Integration App

Aerion Solutions Oy has developed a REST API integration between AirWatch Endpoint Management and Zendesk ticketing solution. Any Zendesk agent can see all the devices of the end user and the relevant information regarding the devices from the Zendesk ticket.